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Tuesday, April 21, 2020 | History

3 edition of Customer care and housing management found in the catalog.

Customer care and housing management

Customer care and housing management

  • 53 Want to read
  • 21 Currently reading

Published by Scottish Homes in Edinburgh .
Written in English

  • Housing management -- Scotland.

  • Edition Notes

    Statementthe Pollock Nisbet Partnership.
    SeriesResearch report -- 40, Research report (Scottish Homes (Organisation)) -- 40.
    ContributionsPollock Nisbet Partnership., Scottish Homes (Organisation)
    The Physical Object
    Paginationvi, 62 p. ;
    Number of Pages62
    ID Numbers
    Open LibraryOL15211968M
    ISBN 101874170525

    1. Customer Relationship Management Is Not an Option 1 Customer Relationship Management Defined 2 Technology Does Not Equal Strategy 6 The Power of CRM 8 CRM Success Factors 11 CRM Is Here to Stay 14 2. The Customer Service/Sales Profile 17 Why Call It the Customer Service/Sales Profile? 18 The Three Levels of Service/Sales 20 The Shape of Your File Size: 2MB. Public Housing Management Master Book Product # April Gillespie Way, Suite El Cajon, CA Fax: Revision Date Revision Date July 1, June 1, October 1, April 1, January 1, February 1, April 1, October 1, August 1, October 1, File Size: KB. Contact Information. Coleman Road San Jose, CA () [email protected] LINK TO RESIDENT PORTAL.

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Customer care and housing management Download PDF EPUB FB2

To survive in a more commercial world, housing providers need better customer service. Curo’s Louise Swain Customer care and housing management book some tips.

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This book examines the idea of the 'customer' in housing and the challenges in using customer-focused models. It argues that a more customer-based approach can help organisations deliver more efficient services and better meet tenants' needs.

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